Certified Specialist Business Intelligence Practice Test

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Prepare for the Certified Specialist Business Intelligence Exam with this comprehensive test. Review multiple choice questions, get hints, explanations, and access study resources to excel in your business intelligence certification!

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Which analytics category evaluates healthcare user satisfaction?

Predictive analytics
Descriptive analytics
Prescriptive analytics
Diagnostic analytics

The correct answer is: Descriptive analytics

Descriptive analytics is the category that focuses on summarizing historical data to provide insights into past performance and outcomes. In the context of healthcare user satisfaction, this can involve analyzing survey results, patient feedback, and other metrics to assess how users feel about their experience with healthcare services. By examining this data, healthcare organizations can gain a clear view of satisfaction levels and identify trends or areas needing improvement. This type of analysis often utilizes statistics and data visualization techniques to create reports and dashboards that present user satisfaction in an easily digestible format. Ultimately, descriptive analytics enables healthcare providers to understand the current state of patient satisfaction, which can inform decision-making and strategy development focused on enhancing the user experience.